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  • FREE SHIPPING ACROSS THE UK

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    Shipping policy

    At Ortho Relief UK, we are committed to providing our customers with an exceptional shopping experience, including clear and straightforward shipping policies. We offer free shipping on all orders within the United Kingdom.

    Shipping Areas

    This shipping policy applies to orders shipped within the United Kingdom.

    Delivery Times

    Below are the estimated delivery times for all packages:

    Order Cut-Off Time: 11:59 PM (London Time). Orders placed after this time will be processed on the next business day, which may add an additional day to the estimated delivery time.

    Order Handling Time: 1–3 business days (Monday to Friday). Once your order has been processed, it will be shipped by one of our trusted carriers.

    Transit Time: 6–9 business days (Monday to Friday).

    Estimated Delivery Time: 7–12 business days (Monday to Friday).

    Shipping Services

    We work with the following reliable carriers for deliveries within the United Kingdom, including Royal Mail, Evri, and DPD UK, to ensure that your package arrives safely.

    Shipping Costs

    Free Shipping: All orders within the United Kingdom qualify for free shipping, with no minimum purchase required.

    Delivery Issues

    If you experience any issues with your delivery, such as delays or lost packages, please contact our customer support team immediately. We are here to help and ensure that your order arrives safely and on time.

    Tracking Your Order

    Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can track your package on our Order Tracking Page.

    Questions?

    Please visit our FAQ page or contact our Customer Support Team.

    Contact Information

    Store Name: Ortho Relief UK

    Address: 60 Rue François 1er, Paris, 75008, France

    Email: contact@ortho-relief-uk.com

    Phone: +33 1 89 62 44 38

    Customer Service Hours: Monday to Saturday, 9:00 AM to 5:00 PM (London Time)

    Response Time: We strive to respond within 1–2 business days.

    Questions?

    Please visit our FAQ page or contact our Customer Support Team.